FAQs

Frequently Asked Questions

Greenwood Physical Therapy uses non-invasive evidence-based techniques to promote physical healing. 


Pain that lasts for more than a few months is considered chronic pain, and can have a serious effect on your overall well-being. Together, we’ll explore the source of your pain and create a program that provides the right treatment.


Please contact our office anytime by calling 203-917-4792 or email us at greenwoodphysicaltherapy@gmail.com with further questions!


  • Is physical therapy covered by my insurance?

    In most cases, insurance plans have physical therapy coverage. Many have a patient responsibility. You will be responsible for any co-pay or deductible at the time of treatment. As insurance plans are individual, you may call our office at 203-917-4792 prior to your first visit to have your benefits verified and we can review with you any amount you may be responsible for.

  • What insurances do you accept?

    We accept most major commercial insurances, all auto insurances, Medicare/Medicaid, and Workmen’s Compensation. Click here for a complete list. We also offer self-payment options for those who do not have insurance coverage, or for those whose insurance company we do not participate with.

  • Do I need to see a doctor or get a prescription before I start physical therapy?

    As of October 1, 2006, Direct Access to physical therapy bill was passed into law in Connecticut. This allows you to obtain physical therapy services without a physician referral depending on your insurance plan. This law is not meant to deter you from seeing a medical provider, but allows you to receive immediate physical therapy care.

  • What should I expect on my first visit?

    Before meeting with your therapist you will be required to complete paperwork. This includes medical history with prescription list, office policies, and a diagnosis specific assessment form. You may click here to download the forms and fill them out prior to your evaluation to expedite the process.


    Your first session of physical therapy will last approximately 60–90 minutes. At this time you will meet with a licensed physical therapist that will perform your evaluation, attaining a detailed medical history and performing a comprehensive physical evaluation. Your therapist will discuss the results with you, answer any questions you may have, and initiate an individualized treatment plan and home exercise program.

  • What should I bring with me?

    You should bring a license or photo ID, your insurance card, prescription (if applicable) and any pertinent test results such as MRI/X-ray/CT scans that may be helpful in your treatment.

  • How long will sessions be and how long will I have to come?

    Each session usually lasts between 45–60 minutes. Typically sessions are scheduled 2-3X/week but are dependent on your individual needs and will be discussed with your therapist at the time of your evaluation. You are continually being re-assessed to determine your individual treatment plan.

  • What do I wear to PT?

    You should wear comfortably fitting and loose clothing to therapy. Please wear clothing that makes it easy for the therapist to access the body part you are being treated for. (i.e., if it is your knee, bring or wear shorts, if it is your back wear something with an elastic waistband, or if it is your shoulder bring or wear a tank top.


    Supportive shoes/sneakers are also required. We have restrooms and private treatment rooms for you to change in.

  • What should I do if I am unable to make my appointment?

    Call us! Greenwood Physical Therapy requires 24 hours notice for any cancellation. A fee may be charged for an appointment cancelled within the 24-hour window, or if no notice is given at all.